Farmers & Merchants State Bank is warning customers of fraudulent phone calls being made to customers.
Customers are receiving calls stating their debit cards have been locked and ask for their personal identification numbers (PIN). Officials with Farmers & Merchant will never ask for a PIN when calling.
"They (the fraudulent calls) are automated phone calls and text messages. They are going across the country doing this," said Marty Filogamo, marketing director for Farmers & Merchants, headquartered in Archbold. "They are saying they are from the bank and (some) customers are providing information. We (the bank) are warning customers not to do that. The call is coming from the Romania area."
Filogamo said that the calls were not caused by any security breach at the bank.
"They just had phone numbers and started calling or texting," he said. "Even people who weren't customers were getting phone calls."
As soon as staff at Farmers & Merchants found out about the problem, they sent more thousands of emails out to customers warning them of the fraudulent calls and put a warning up on Facebook.
Filogamo said bank representatives do not know how many customers may have been affected by the scam.